Tiffany Jones

Technical Writer & Subject Matter Expert
Specializing in Web Hosting, Cloud Infrastructure, and AI-Driven Documentation

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About Me

Analytical and detail-oriented Technical Writer with a Bachelor of Science in Computer Science and over 15 years of experience in the technology and insurance sectors. I excel at translating complex technical architectures — including DNS, server migrations, cloud configurations, and hosting environments — into clear, actionable documentation for engineering teams and end-users.

Technical Skills

Documentation

Technical Manuals • API Documentation • SOP Development • Knowledge Bases • Markdown • GitHub

AI & Automation

AI Prompt Engineering • Google AI Planning • LLM Optimization • Content Structuring

Hosting & Infrastructure

DNS Management • cPanel/WHM • Server Migrations • SSL • Linux/Windows Servers • WordPress